This guide applies to the purchase of new Sibelius Academic single-user licenses.
If you have purchased a non-Academic product, use this guide instead.
If you have purchased a multi-user license or an update for a multi-user, the procedure is different and the instructions have been emailed to the purchaser / administrator of the licenses.
The guide was updated on November 25, 2019. Avid changes the procedures from time to time, and we try to update the guide as much as possible, but if you find something is wrong or unclear, so feel free to write it to us.
Sibelius is delivered as one serial number / download code, which you have received in your order confirmation from the webshop or sent in a separate email.
The code might look like this: SIBAX226-XX2949458-X932464.
You follow this link:
www.avid.com/redemption, which takes you to the Avid account page, where you can log in to your existing account on the left and create a new account on the right:
If you do not remember if you have had an account before, you can enter your email address and select “Forgot Password”. Then you will either be notified how to reset your password, or that your email address is not found at Avid, and you will then need to create a new account on the right side of the image.
Once the account is created, you will be taken to the activation page:
Here you enter the long code that starts with SIB-… Along the way, you may be asked to verify your address information etc. Then there are 2 options:
In this case, you will be asked to write down the code that starts with “EDU” and go to the website www.identit-e.com/avid, where you will follow the instructions.
If you are greeted by this image,
click on “Activate subscription” and fill in the following forms, where you must verify your status as a teacher or student who is entitled to buy with an Academic discount. If you are a student, you must upload a valid student card with a photo, and if you are a teacher, you must upload a current payslip plus a photo ID such as a passport or driving license.
After approval, Indentit-e will send you a new code, after which the license will be added to your account.
Then your account looks like this:
Important! To see details about your product, now click on the blue "Show" to the right of Product Details and Download Links.
Then the list of software, accessories and links unfolds:
Now you can download the latest Sibelius for Mac and Windows as well as the Sibelius Sounds audio library, an update to Sibelius Sounds, PhotoScore Lite and AudioScore Lite. Your download code is now used and is no longer valid as you have everything you need lying around in your Avid account.
If you get lost or click on something wrong, you can always return to the main page of the account by clicking on My Account at the top right.
From the front of the account, you can maneuver on to the activation page (if you have not been there yet) or to My Products and Subscriptions, where you can again press “Show” (see above) to get to your downloads, which otherwise remain on the account, but will be automatically replaced by newer versions as long as your update plan is active, ie up to 12 months after the first activation. On the front page of the account you can also see when your update plan expires. Remember to renew before the expiration date, and remember to buy here on cyberfarm.dk (and never on avid.com!), So we still have the resources to help and guide.
The first time you open your new Sibelius, you will be prompted to activate the application.
See the activation instructions here.